Noxgear Guarantee
The Noxgear Guarantee is a 45-Day money back satisfaction Guarantees. Contact support@noxgear.com for any reason you are not satisfied and there is no damage to the item as a result of neglect or misuse.
A Return Merchandise Authorization (RMA) number and return shipping instructions will be sent to you. Once the item has been returned and verified to be in acceptable condition. Then Noxgear will issue a full refund! Allow 14 business days for this process. Refunds are only guaranteed within 45 days of the original order date.
Beyond the 45-day window and you are still dissatisfied with your purchase please contact us by emailing at support@noxgear.com. We want to ensure you are fully satisfied with your purchase and will work with you to try to resolve any issues as quickly as possible.
No Worries – Warranty
All Noxgear products come with a 1 Year manufacturer’s warranty stating that if the product fails in normal use within the first year of ownership, then we will repair or replace the product at no charge to the customer (excluding the cost of shipping the product from the customer to Noxgear, LLC). International customers must pay all shipping, handling and import/export expenses for the return of the product. For return instructions and a Return Merchandise Authorization (RMA) number please email support@noxgear.com.
If it has been longer than 1 Year. Don’t worry. Contact us at support@noxgear.com anyway and we’ll fix you up.