We stand by the quality of our products, want you to be satisfied with your order and to make the refund/exchange process as simple as possible. Rockhound Outfitters has a 60 day FREE Returns policy on all orders. Our goal is to make sure that your are satisfied with your purchase.
ROCKHOUND OUTFITTERS Return/Exchange Policy
All returned merchandise must be unworn, unused and in original condition with tags.
Start the return/exchange process here:
For the return shipping label to be useable it must be printed within 24 hrs. If you need another one just let us know.
1. Email us at firstname.lastname@example.org so we can send you a return shipping label.
2. Package up the items to be returned along with original receipt.
3. Tape up the box tight, print out the return label & tape it on the box.
4. Place your return in your mailbox, USPS collection box, or give it to your USPS carrier.
Feel free to also send us an e-mail at email@example.com to discuss anything with us regarding exchanges or returns. We want you to be satisfied with your order and will do whatever we can to make it right!
Mail returns to:
Customer Service Dept.
2125 Bear River Rd.
Petoskey, MI. 49770